Task notifications

jeCheck keeps task participants informed about everything important: who was assigned, what was written in the comments, when the status or due date changed, that a task is due today or already overdue. Notifications arrive as push notifications in the app and under the bell in the web dashboard, and by email you get a message about a new task and the morning summary.

Who gets notifications

Task participants — the author, assignees and watchers. You aren't notified about your own actions: if you wrote a comment or changed the status yourself, the others get the push.

If a task stays overdue longer than set in the company settings, the Escalation: task overdue push goes to the manager of the task's location, or, if the location has no manager, to the company administrators. The assignee doesn't get the escalation: they have already been reminded.

Morning email summary

Once a day, at the company's reminder hour, jeCheck sends the Your task summary email. It contains:

• Overdue — your open tasks whose due date has passed;
• Due today — your tasks due today;
• Waiting for your review — tasks in the “In review” status that you created (for audit tasks — to whoever confirms completion);
• Overdue in your team — tasks passed to you by escalation;
• New comments — colleagues' comments from the past day on tasks you take part in.

The summary is sent only if there is something in it. The Open tasks button takes you to the Tasks section.

Email about a new task

When you're assigned to a task, besides the push you get the You have been assigned a task email: the task name, who created it, the due date, the location, the description and an Open task button. Other events don't arrive as separate emails — they are collected in the morning summary.

How to set up your notifications

1. Open your profile. Click your name at the bottom of the side menu and choose Profile.
2. Find the “Task notifications” card. The rows are event groups, the columns are In the app and By email.
3. Check or clear the boxes. The setting is saved immediately.

Groups: You were assigned or removed from a task, Comments and files, Status or due date changed, Due today, overdue, escalation, Morning task summary. The in summary mark means these events arrive by email only in the morning summary.

If you clear a box in the In the app column, push notifications won't arrive on your phone, but the notification is still kept under the bell.

You can also turn off an email right from the email itself: there is a link at the bottom that opens a page with a Turn off button.

Company settings: reminder time and escalation

An administrator sets the common rules in Management → Settings, the Task reminders card:

• Morning reminders and summary — at what hour (from 06:00 to 12:00) the “Task due today” and “Task overdue” push notifications and the morning summary arrive. The default is 09:00.
• Notify the location manager about overdue tasks — after how many overdue days to send the escalation: after 1, 2, 3, 5 or 7 days, or Don't notify. The default is after 2 days.

The time follows the time zone of the company's country.

Frequently asked questions