Stores and retail chains

One standard for displays and service in every store

Check planogram compliance, price tags, expiry dates and checkout from a phone with a store audit checklist. Every issue is captured with a photo and becomes a task with a deadline.

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Store opening

Sales floor is clean, aisles are clear
Displays match the planogram
Price tags are in place and match the till price
Products close to expiry are removed from the shelf
Checkout is ready: change, receipt roll, card terminal

Common challenges

The planogram stays on paper

Head office approves the layout, but the shelf looks different. Nobody notices until the area manager visits the store.

Shelf price and receipt differ

A tag from last month's promotion or under the wrong product, and the customer argues at the till. Manual price checks take hours and get skipped.

Many stores, one area manager

The area manager travels between stores, but findings stay in a notebook or chat and are forgotten until the next visit.

How jeCheck helps

Photos of shelves and tags

The auditor attaches a photo to the checklist item: the shelf, the tag, the window display. You see how it really was.

Tasks from violations

A wrong price tag or an expired product becomes a task for the person responsible, with a deadline. Work is accepted by an "after" photo.

Mystery shopper

The shopper gets the brief and questionnaire by link, no app needed. Geolocation, visit time and a receipt photo go into the report.

Store ranking

Average score, trends and common violations for each store and the whole chain.

Sample checklist

Use the template as a starting point and adapt it to your standards.

Store opening

Sales floor is clean, aisles are clear
Displays match the planogram
Price tags are in place and match the till price
Products close to expiry are removed from the shelf
Checkout is ready: change, receipt roll, card terminal
Promotional materials are up to date
Staff are in uniform with name badges
Entrance, windows and signage are in order

A day with jeCheck

08:30 Opening
The store manager completes the opening checklist: sales floor, checkout, price tags, expiry dates.
11:00 Area manager visit
The area manager checks planogram compliance and photographs the shelf where it is broken.
15:00 Fixed
A sales associate re-merchandises the shelf and attaches an "after" photo. The area manager accepts the task.
22:00 End of day
The closing checklist is done, and the head of retail sees store scores and open tasks.

Ready-made checklist templates

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Location audit Cash Register Audit Checklist Audit cash handling in your store: cashier station, surprise till count and cash limit, customer transactions, voids and refunds, shift paperwork. 28 items · ~30 min Service Fitting Room Checklist for Clothing Stores Hourly fitting room check for clothing stores: clean cubicles, go-back merchandise, item count control and loss prevention, associate service. 22 items · ~10 min Food safety Grocery Date Check and Stock Rotation Checklist (FIFO/FEFO) Grocery store date checks: perishables, bread and produce, dry and canned goods, FEFO rotation on shelf and in the back room, markdowns and write-offs. 27 items · ~40 min Merchandising and pricing Planogram Compliance Checklist How to audit shelves against the planogram: assortment and facings, product sequence, display quality, endcaps and checkout zone, and a compliance score. 23 items · ~30 min Merchandising and pricing Price Tag Audit Checklist How to audit store price tags: price changes and promotions, shelf vs. register price, required details, placement, hang tags and electronic shelf labels. 22 items · ~30 min Mystery shopping Retail Mystery Shopper Questionnaire Retail mystery shopper questionnaire: entrance and floor, contact with staff, availability and pricing, checkout and a return scenario, with scoring criteria. 31 items · ~30 min

Employee tests

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Sales Cashier Test: Payments, Refunds and Checkout Security Cashier test with answers: checking banknotes, giving change, voids, refunds, card payments, scams and age checks for restricted goods. 18 questions · ~14 min Product knowledge Merchandiser Test: Shelf Layout, Price Tags and Rotation Merchandiser test with answers and explanations: planogram, facings, eye-level shelf, rotation, price tags and promos, chilled goods and photo reports. 17 questions · ~13 min Sales Sales Associate Test: Working with Customers Sales associate test with answers and explanations: sales stages, customer questions, objections, checkout, returns, conflicts and security. 16 questions · ~12 min Management Store Manager Test: Team, KPIs and Control Store manager test with answers and explanations: revenue, average ticket and conversion, shift schedules, feedback, shrinkage, cash and incidents. 17 questions · ~15 min Product knowledge Storekeeper Test: Receiving, Storage and Stock Counts Storekeeper test with answers and explanations: receiving and discrepancies, shelf life, FIFO and FEFO, racking, stock counts, mix-ups and safety. 18 questions · ~15 min Service Customer Complaint Handling Test Complaint handling test with answers and explanations: how to listen, apologize, solve the problem, reply to reviews and deal with an aggressive customer. 17 questions · ~13 min

Frequently asked questions

Yes. Add display items with a required photo to the checklist: the auditor shoots the shelf, and any deviation becomes a task right away. There is a ready-made planogram compliance template to start with.

In the Mystery shopper module you create a visit and send the shopper a link to the brief and questionnaire, with no app or account needed. A coordinator reviews the questionnaire, and the result goes into the store ranking. In Kazakhstan, jeCheck also offers managed mystery shopping.

Yes. Audits are scheduled automatically, each manager sees only their own stores, and analytics shows the store ranking and common violations across the chain.

Other industries

Restaurants Kitchen, dining room and service held to one standard at every location. Cafes & bars Opening, closing and service standards at every cafe and bar. Fitness Cleanliness, working equipment and service across every club. Hotels Rooms, public areas and service held to one standard. Healthcare Cleanliness, hygiene standards and equipment checks in clinics and labs.

Run your first audit today

Sign up in a minute, start from ready-made checklist templates and use the mobile app right away. No card, no months-long rollout.