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jeCheck Help center

Personal profile

Updated 23 Oct 2026 3 min Owner / managerLocation managerAuditorLocation staff Web app

In the profile, every employee manages their own details: photo, name, phone, password, interface language and jeCheck emails. To open your profile, click your name at the bottom of the side menu and choose Profile.

Personal details and photo

The Personal details card:

  1. Photo. Click Change photo and choose a JPG or PNG image up to 5 MB. Colleagues see your photo in tasks and audits.
  2. First name, last name, phone. The first name is required; last name and phone are optional.
  3. Click “Save”. The button is active only if you've changed something.
The profile page: personal details, password, language and emails
The profile page: personal details, password, language and emails

You can't change your email in the profile — it's your login. A company administrator can change it in your employee card (Management → Users).

How to change your password

  1. Enter your current password in the Current password field.
  2. Choose a new one. At least 8 characters. Repeat it in the Repeat password field.
  3. Click “Change password”.

The new password also works in the jeCheck mobile app. After a password change, the app on all your devices will ask you to sign in again — with the new password.

Don't remember your current password? Log out and use the Forgot password? link on the sign-in page — see /docs/getting-started/registration. Or ask your administrator to reset your password — the new one will be emailed to you.

Interface language

In the Interface language card, choose Russian, English or Kazakh, or the Company default option — then the interface uses the company's report language. Your choice applies only to you: the menu, pages and your notifications. After you choose, the page reloads in the new language.

Audit reports still come out in the company's report language. More in /docs/account/languages.

jeCheck emails

In the Emails card, the jeCheck tips and news checkbox turns tips on using the service and announcements of new features on or off. Task notifications, reports and password recovery emails always arrive, regardless of this checkbox.

Role and locations

The Role and locations card shows:

  • Access — administrator or employee;
  • Role — your position (or “not assigned”);
  • the list of locations you're linked to, marked “manager” where you are a manager.

Only a company administrator can change these — see /docs/team/roles-and-positions.

Frequently asked questions

How do I change my sign-in email?

The email is your login. Ask your company administrator: they open your card in Management → Users, enter the new address in the Email field and save. Your password stays the same, and an email about the login change is sent to the new address. If you are an administrator yourself, open your own card there. More in /docs/team/invite-users.

I changed my password on the website — do I need to change it in the app?

No, the password is shared. The app will ask you to sign in again — enter the new password.

Why is the menu in one language and the PDF report in another?

Your interface language is personal, while the report language is shared by the whole company. More in /docs/account/languages.

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