jeCheck Help center

Open jeCheck

How can we help?

Guides and answers for every part of jeCheck — from your first checklist to HACCP and mystery shopper.

Answer from the docs

Searching the help center and writing an answer…

Popular searches: Create a checklist How the score works “After” photo in a task HACCP logs Invite an employee

Where to start

01 Setting up jeCheck on your first day Five steps to get ready for audits: company details, locations, employees, a checklist and an audit plan. 3 min 02 How to add an employee and send an invitation Create a user, resend the invitation, reset a password, delete or restore an employee. 5 min 03 How to create a checklist Create a checklist, add sections and questions, set question type, weight and required photo, and configure access, time and scoring method. 5 min 04 How to schedule audits The six-step plan wizard — checklist, locations, auditor, schedule, tolerance and notifications. How to edit or delete a plan, and series templates. 7 min 05 Automation: closing the loop on violations How jeCheck turns audit violations into tasks for the right people — with due dates, reminders, an “after” photo and review. 4 min

01 jeCheck mobile app: how to download and sign in Where to download the jeCheck app for iPhone and Android, where to get your login and password, and what to do if you can't sign in. 3 min 02 How to conduct an audit in the mobile app Choose a location and checklist, answer the questions, attach photos and submit the audit — the report and violation tasks are generated on the server. 4 min 03 How the audit score is calculated An audit score is the share of "Yes" items or of points earned. What's excluded, how weights work, and the target and statuses in the report and log. 5 min 04 Audit report and AI review What the audit report shows, where to open it online or download a PDF, and how to turn on the AI review with an action plan. 5 min

01 jeCheck mobile app: how to download and sign in Where to download the jeCheck app for iPhone and Android, where to get your login and password, and what to do if you can't sign in. 3 min 02 How to work with tasks in the mobile app View your tasks, create new ones, comment, attach photos and change the status right in the jeCheck app. 3 min 03 How to acknowledge an instruction and see who has read it An employee reads the instruction and confirms “I've read it”; a manager sees who opened and acknowledged it and reminds the rest. 3 min 04 How to take a test via a link How an employee opens an assigned test via a personal link or from “My tests”, answers questions, finishes the test and sees the result. 4 min

Sections

Getting started How jeCheck works and what to set up on day one. 4 articles Checklists and audits Questions, weights, running an audit, score and report. 5 articles Tasks Assignments from violations, due dates, “after” photos and review. 4 articles Scheduler Planned audits by location and auditor. 3 articles Automation Scenarios: violation → task → review. 4 articles Instructions Knowledge base with versions and read confirmations. 5 articles Testing Staff tests, strict mode and results. 6 articles Mystery shopper A customer’s-eye check via link, no app needed. 5 articles HACCP Logs, deviations, corrective actions and the plan. 5 articles Analytics and reports Network overview, locations, violations, auditors and plan. 4 articles AI assistant Questions about company data and drafts you confirm. 3 articles Users and locations Locations, employees, roles, positions and access. 5 articles Company and plan Company settings, language, profile and plans. 4 articles Mobile app Sign-in, audits and tasks on your phone. 4 articles

Popular articles

How to run your first mystery shopper visit Mystery shopper How the audit score is calculated Checklists and audits How to set up a “violation → task” scenario Automation How to publish an instruction and work with versions Instructions How to create a test for employees Testing HACCP deviations and corrective actions HACCP

Recently updated

How to register your company and sign in to jeCheck 23 October 2026 Setting up jeCheck on your first day 23 October 2026 Instructions — your company knowledge base 23 October 2026 How to organize instructions into folders and choose the audience 23 October 2026 How to publish an instruction and work with versions 23 October 2026 How to assign a test to employees and set deadlines 23 October 2026

jeCheck updates →

Didn’t find an answer?

Ask the assistant, visit the community or write to us — we reply during business hours.

Community [email protected]

Message us on Telegram