Schedule in the mobile app: clock-ins, shifts and requests

If your company keeps a shift schedule, the app's bottom menu shows a Schedule tab — right before Profile. There, employees clock in and out, see their shifts and hours, take open shifts and submit requests, and managers see who is on shift right now and decide on requests. The schedule itself is built and published by a manager in the web dashboard.

Sections of the Schedule tab

At the top of the tab there is a section switcher:

• Today — the Clock in/out card, the current or next shift and My locations (with the geofence radius).
• Shifts — My schedule (week or month) and Open shifts.
• Hours — month totals, the timesheet by day and, if the company shows it, pay.
• Requests — absences, shift swaps and handovers, offers from colleagues, availability.
• Team — only for managers with the "Building the schedule" permission: who is on shift now, employee requests and the location schedule.

The home screen (the Overview tab) has a shift card: status, the next shift and a Clock in button (on shift — Clock out, on a break — End break). Tapping the card itself opens the Schedule tab.

How to clock in

1. Open Schedule → Today. The Clock in/out card shows your status: Off shift, On shift or On break. Below the buttons are your company's rules, for example "location required", "photo required", "only within the location radius", "only during a shift".
2. Tap "Clock in". If the company requires geolocation, the app asks for access to your location.
3. Or tap "Scan QR". Point the camera at the location's QR code and confirm the location — no geolocation is needed.
4. Take a photo if required. If the company requires a photo when clocking in, the front camera opens.
5. Choose a location if the app asks. This happens if you work at several locations and have no shift right now.

After clocking in, the card shows your clock-in time and a shift timer. You can clock in no earlier than the rules allow (by default 60 minutes before the shift starts) — otherwise the app tells you from what time you can clock in.

Breaks and clocking out

• Break starts a break, End break ends it. Breaks are shown in the card next to the clock-in time.
• Clock out closes the shift after you confirm; worked time is calculated automatically.
• Clock out by QR does the same with the location's QR code.

How breaks affect worked time and what happens if you forget to clock out is described in Clocking in and out.

Clock-ins with flags

A clock-in can go through with a flag, which the manager sees too:

If the company blocks clock-ins outside the geofence, the app shows how many meters you are from the location and suggests moving closer or tapping Scan QR.

Without internet

If there is no connection, the clock-in is saved on the phone with its real time: you'll see "No connection — the record is saved and will be sent automatically", and the card shows not synced. When the connection is back, the app sends the clock-in on its own; you can also do it manually with Send on the "Records waiting to be sent" banner.

If the server rejected a clock-in, the banner shows the reason and a Details button: there you can Send again or Discard record. The server doesn't accept clock-ins older than 24 hours — ask your manager to add it manually.

My shifts and open shifts

Shifts → My schedule shows your published shifts for a week or a month: time, location, position, break, hours, the manager's note and your clock-in. If the manager has already changed a shift but hasn't published it, it is marked Change pending — until it's published, you see the previous version. If the company allows it, the shift card shows Colleagues that day.

The card of your own shift has Give away shift and Swap buttons — see below.

Open shifts are open shifts at your locations that suit you. Tap Take and confirm. If approval is needed, the shift is marked Requested and goes to the manager; otherwise it becomes yours right away. A shift someone has already requested is marked Being taken.

Hours for the month

The Hours section shows Month totals: Paid hours, Planned, days, night, holiday and overtime hours and late arrivals, and below — By day with the timesheet code, plan and actual time. If the company shows pay to employees, there is also a Pay block: what the amount is made of, deductions and Payable. Until the month is approved, the amounts are preliminary.

Requests: absence, swap, availability

In the Requests section:

1. Absence. Choose the type (vacation, sick leave, day off on request, etc.), dates and a comment. With Attach file you can add a document — Take a photo, From gallery or Document (PDF, image). Tap Submit request — it goes to the manager.
2. Give away or swap a shift. Open your shift in Shifts → My schedule and tap Give away shift (to a specific colleague or to Anyone eligible — the first one to agree gets it) or Swap (choose a colleague's shift within the next 2 weeks). First the colleague agrees, then the manager decides, if the company requires approval.
3. Offers from colleagues. When a colleague offers you a shift or a swap, tap Accept or Decline.
4. Availability. Mark when you are Unavailable or Preferred for work: by weekday or on a date, All day or during certain hours. The manager takes this into account when building the schedule.

Below you see your Swaps and handovers and Absences with their statuses (Pending, Waiting for colleague, Waiting for manager, Approved, Rejected, Expired). Until there's a decision, you can withdraw a request with Cancel request. How managers decide is described in Requests.

The Team section for managers

The section is visible to managers with the "Building the schedule" permission at least at one location (location managers by default). It has three tabs:

• Now — who is on shift by location: Working, Late, Upcoming; for each employee — the shift time, the actual clock-in and a Call button. You can pick one location or All locations.
• Requests — Pending and History (for 90 days): absences and swaps. Tap Approve or Reject and add a comment if you like. When approving an absence, you can tick Release the employee’s shifts on these days — the shifts become open drafts, and the schedule must be published on the website.
• Schedule — the location's schedule for the week, including the Open row and the number of unpublished changes. Read-only: you can edit the schedule on the website.

Frequently asked questions