Health and safety
Hotel Room Maintenance Inspection Checklist
- Who checks
- Maintenance engineer or technician
- When
- Scheduled: every room once a quarter per the PM calendar; unscheduled after a guest complaint or when a room has been out of use for a long time
- Time
- ~35 min · 35 items
| Location | Date and time | Inspector | Signature |
Room attendants and supervisors see the room through the guest's eyes, but they do not remove the A/C grille or check whether the door closer latches. A preventive maintenance walkthrough finds faults before the guest does: a running toilet that wastes cubic meters of water in a month, a cracked outlet, a broken window restrictor on a high floor.
During the inspection the room is blocked in the PMS as "out of order". The engineer works through the systems: door and security first, then electrical, HVAC, plumbing, windows, furniture and equipment. Anything fixed on the spot is marked "yes" with a note; anything needing parts or a contractor becomes a work order with a photo and a deadline. Critical faults (safety, electrical, leaks) mean the room is not sold until they are fixed.
Entry door and security
-
1
The electronic lock opens with the guest card and master card; battery indicator OK Test both cards; on low battery, replace per schedule rather than waiting for failure.☐ Yes☐ No
-
2
The door closer shuts the door until it latches, without slamming Open the door fully and let go: it closes on its own, the lock engages, no bang.☐ Yes☐ No
-
3
The inside chain or deadbolt and the peephole work The deadbolt slides easily; the corridor is clearly visible through the peephole.☐ Yes☐ No
-
4
The evacuation plan on the door is in place, legible and marked "You are here" The plan matches the floor and the room's location.☐ Yes☐ No
-
5
The in-room smoke detector is in place, intact and uncovered Housing undamaged, not taped over or painted; indicator works where fitted. Functional testing follows the fire alarm system maintenance schedule.☐ Yes☐ No
-
6
Sprinkler heads are not painted over or obstructed If there are no sprinklers, mark "yes". No paint on the head and nothing hung from it.☐ Yes☐ No
Electrical and lighting
-
7
All outlets and switches are secure, with no cracks or scorch marks Wiggle each cover plate; darkening around the contacts takes the room out of service for repair.☐ Yes☐ No
-
8
Outlets by the bed and desk are live and USB ports charge Test with a tester or a phone charger.☐ Yes☐ No
-
9
The key card energy saver switch turns power on and off Insert the card and the lights come on; remove it and power cuts after the set delay.☐ Yes☐ No
-
10
All lamps work and color temperature is consistent throughout the room Turn on all lights. No flicker, all bulbs the same shade.☐ Yes☐ No
-
11
Cords on lamps, hair dryer and kettle have no damaged insulation or kinks Inspect along the full length, especially at the plug and where the cord enters the housing.☐ Yes☐ No
HVAC and ventilation
-
12
The A/C or fan coil unit cools and heats to the set temperature Set the panel below and above the current temperature; within 5–10 minutes the airflow noticeably changes.☐ Yes☐ No
-
13
The A/C filter is clean or replaced per schedule Remove the grille and inspect the filter; the last cleaning date is in the maintenance log.☐ Yes☐ No
-
14
The A/C runs without unusual noise, vibration or dripping Listen at maximum fan speed; no water marks under the unit.☐ Yes☐ No
-
15
The bathroom exhaust fan draws air Hold a tissue to the grille: it is pulled in.☐ Yes☐ No
Plumbing
-
16
Hot water temperature at the faucet, °C Run the water for 1 minute and measure with a thermometer in the stream. Legionella prevention benchmark: at least 50 °C after one minute of running (UK guidance); lower and upper limits (scald protection) per your local regulations.
-
17
Hot water arrives without a long wait and pressure is adequate Hot water arrives within the hotel's set time (usually under a minute); shower pressure is steady without surges.☐ Yes☐ No
-
18
If the room has been unused for a week or more, faucets and shower are flushed before check-in Run hot and cold water through every faucet and the shower, with the shower head held low by the drain to avoid aerosol; logged. Stagnant water is a Legionella growth risk.☐ Yes☐ No
-
19
The toilet cistern does not run after flushing After the flush and refill: no trickling sound and no stream down the bowl.☐ Yes☐ No
-
20
Faucets and shower head do not drip when closed Close, wait a minute, check under the spout.☐ Yes☐ No
-
21
Sink, shower and tub drains empty quickly with no odor Fill and drain: water goes down without delay, no sewer smell.☐ Yes☐ No
-
22
Silicone seals are intact; no leaks under the sink or at the toilet base Use a flashlight under the sink and around the floor; blackened or peeling silicone gets replaced.☐ Yes☐ No
-
23
Grab bars and holders in the bathroom are firmly fixed Pull firmly on the tub grab bar, towel bars and toilet roll holder: no wobble.☐ Yes☐ No
-
24
No signs of leaks or mold on bathroom walls and ceiling Check the ceiling above the shower and the corners: stains or bubbling paint get a work order with a photo.☐ Yes☐ No
Windows, balcony and curtains
-
25
Window opening restrictors are fitted and working The window opens only to a safe gap per hotel standard (often no more than 100 mm / 4 in); the restrictor cannot be removed without a key or special tool.☐ Yes☐ No
-
26
Windows close tightly with no drafts Close the window and hold a hand around the sash perimeter: no airflow, seal intact.☐ Yes☐ No
-
27
The balcony railing is secure and the balcony door locks If there is no balcony, mark "yes". Railings do not wobble, fixings free of corrosion.☐ Yes☐ No
-
28
Curtain rods are secure and curtains run their full length smoothly Open and close both curtains; motorized tracks respond to the remote or button.☐ Yes☐ No
Furniture and equipment
-
29
The bed frame does not creak or wobble; legs and headboard are secure Sit on the edge of the bed and rock; the headboard stays against the wall.☐ Yes☐ No
-
30
Chairs and armchairs are stable; drawers and wardrobe doors open smoothly Sit on each chair, pull out the drawers, check the wardrobe door hinges.☐ Yes☐ No
-
31
The safe opens with the guest code and master code; batteries are charged Test opening and the battery indicator.☐ Yes☐ No
-
32
The TV shows all channels on the list; menu and remote work Flip through 5–10 channels; check the welcome screen if there is one.☐ Yes☐ No
-
33
The minibar cools without noise or ice buildup Noticeably cold inside, compressor not loud; if there is a thermometer, within the manufacturer's range.☐ Yes☐ No
-
34
The room phone calls the front desk and receives incoming calls Call the front desk and ask them to call back.☐ Yes☐ No
-
35
Walls, doors and reveals are free of chips, scratches and peeling wallpaper Finish damage is recorded for scheduled cosmetic repairs.☐ Yes☐ No
This template is a starting point. Check the limits and wording against your local regulations, your company standards and the equipment manufacturers' instructions.
jeCheck · https://jecheck.io/en/templates/hotel-room-maintenance
Common violations
- Locks are not checked until a guest is stuck at the door at 2 a.m. Scheduled lock battery replacement costs far less than a night call-out and a complaint.
- A running toilet is treated as minor. It wastes cubic meters of water a month, and it only shows up on the water bill.
- A smoke detector stays covered with a bag or film after renovation. In a fire, the room has no alarm.
- A window restrictor is removed at a guest's request "for ventilation" and never refitted. On a high floor that is a direct fall risk, especially for children.
- Faults are reported verbally with no work order. A month later nobody remembers what was broken, and the room keeps being sold.
Frequently asked questions
Common practice is every room once a quarter, with the schedule spread evenly across the months. Also after every maintenance-related guest complaint and before a room goes back on sale after renovation.
The housekeeping supervisor checks cleanliness and amenities; the engineer checks how the systems work: lock, electrical, HVAC, plumbing, windows, fixings. Many maintenance items need tools and panel removal, so they are not part of daily cleaning.
With a minor cosmetic one, yes. With a safety fault (lock, outlet, window restrictor, balcony railing, smoke detector) or a leak, no: the room stays blocked in the PMS until it is fixed.
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