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Safety

First Aid Test for Employees: Basic Actions

Who it is for
All employees who work with guests, customers and visitors, and those responsible for the first aid kit
When to run
After first aid training, then every six months as a knowledge check
Size
16 questions · ~13 min
Pass mark
80%
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When a guest or colleague suddenly feels unwell, the first minutes before the ambulance arrives matter a great deal. An employee must stay calm: make sure there is no danger, call for help, start chest compressions if the person is not breathing, help someone who is choking, stop bleeding and avoid doing harm with "folk" remedies. This test checks knowledge of these basic actions according to the current guidelines of the European Resuscitation Council (ERC) and the American Heart Association (AHA).

The test does not replace hands-on first aid training: compression skills, using a defibrillator and techniques for choking can only be practised on a manikin with an instructor. Nor does it replace the mandatory training required by the rules in your country or your organisation's own procedures. Three questions are marked as critical: a mistake in any of them is a reason to repeat the practical session.

Answered 0 of 16

Safety and calling for help

  1. 1
    A person has collapsed and is not moving. Put the actions in the correct order. Put in the right order
    Answer: a → d → b → c. Safety comes first: there should not end up being two casualties. Then check whether the person responds. Checking breathing and calling for help are one step: their order differs slightly between algorithms (ERC, AHA), the key thing is not to lose time on them. It is best to call on speakerphone so the dispatcher can guide you. If other people are nearby, ask them to call for help and bring the AED while you stay with the casualty.
  2. 2
    How do you protect yourself while giving first aid? Select all correct answers. Choose all correct answers
    Answer: b, c, d. Only someone who is not injured themselves can help. If a person is in contact with electric current, first switch off the power to the equipment; you must not touch the casualty before that. Gloves and hand washing protect against blood-borne infections.
  3. 3
    You are calling the emergency services. How should you talk to the dispatcher? Choose one answer
    Answer: b. First of all, the exact address and what has happened: how many casualties, whether the person is conscious and breathing. The dispatcher will tell you what to do until the crew arrives, so it is the dispatcher who ends the call. Every employee should know the local emergency number.
  4. 4
    Occasional gasping breaths in an unconscious person are a sign of normal breathing, so compressions are not needed. True or false? Critical question
    Answer: False. This kind of breathing (agonal breathing) is common in the first minutes after cardiac arrest and is misleading. If a person is unconscious and not breathing normally, or you are not sure, assume they are not breathing: call for help and start compressions.
  5. 5
    A person is unconscious but breathing normally, with no signs of injury. What should you do until the ambulance arrives? Choose one answer
    Answer: c. Lying on the side prevents the tongue from blocking the airway and stops vomit from entering the airway. An unconscious person must not be given anything to drink. Breathing is checked continuously: if it becomes abnormal, start compressions immediately.

CPR and the defibrillator

  1. 6
    A person is unconscious and not breathing normally. You have not been trained in CPR. What should you do? Choose one answer Critical question
    Answer: c. Without compressions, the chances of survival drop quickly with every minute. If you are not trained in rescue breaths, give continuous compressions only: this is recommended by the ERC and AHA, and the dispatcher will guide you over the phone. Any help is better than none.
  2. 7
    What depth and rate are used for chest compressions on an adult? Choose one answer
    Answer: b. Press on the centre of the chest (the lower half of the breastbone) with straight arms, letting the chest fully recoil after each compression. Compressions that are too shallow or too slow do not provide blood flow to the brain, and compressions that are too fast do not let the heart refill.
  3. 8
    What is the ratio of compressions to breaths in adult CPR if you are trained to give breaths? Choose one answer
    Answer: a. According to the current ERC and AHA guidelines, an adult is given 30 compressions and 2 breaths, and this cycle is continued without long pauses. The pause for breaths should be short, no longer than 10 seconds.
  4. 9
    How do you use an automated external defibrillator (AED) correctly? Select all correct answers. Choose all correct answers
    Answer: a, b, c. An AED analyses the rhythm itself and delivers a shock only if one is needed, so anyone can use it. Every minute of delay reduces the chances of survival. Find out in advance whether there is an AED in your building and where it is located.
  5. 10
    If you are afraid of breaking the casualty's ribs, it is better not to start compressions and to wait for the medics. True or false?
    Answer: False. In cardiac arrest, a person dies without help, while broken ribs are a common and acceptable consequence of correct compressions. Fear of causing harm should not stop you: continue compressions until the medics arrive, the person starts to come round, or you run out of strength.

Choking, bleeding, burns

  1. 11
    A guest is choking, coughing hard and able to speak. What should you do? Choose one answer
    Answer: d. A strong cough is the best way to clear the airway. While the person is coughing and talking, back blows and thrusts are not needed: they can push the object deeper. Stay with them and act if the cough becomes weak or ineffective.
  2. 12
    A choking person cannot cough, speak or breathe. How do you help an adult? Choose one answer
    Answer: d. The European Resuscitation Council (ERC) advises alternating up to 5 blows between the shoulder blades and up to 5 abdominal thrusts (other organisations may order the techniques slightly differently; follow what you were taught on your course) until the object comes out, and calling the emergency services. If the person loses consciousness, start CPR. After abdominal thrusts, the casualty must be examined by a doctor. These techniques are practised only on a manikin.
  3. 13
    An employee has a deep cut on the hand and is bleeding heavily. What should be done first? Choose one answer Critical question
    Answer: b. Direct pressure on the wound stops most bleeding. Keep the pressure on constantly, and if the dressing soaks through, put another one on top without removing the first. A tourniquet is used for life-threatening bleeding from a limb when pressure does not help; this is taught in a practical session. For severe bleeding, call the emergency services.
  4. 14
    An employee has scalded their hand with boiling water. How do you give first aid? Choose one answer
    Answer: b. Cooling with water stops tissue damage and reduces pain: the ERC recommends cooling for at least 20 minutes, the AHA for at least 10. Oil retains heat, ice damages the skin, and popped blisters open the way to infection. Rings and watches are removed before swelling starts, and the burn is covered with cling film or a clean dressing. For a large burn, a burn to the face or airway, or a burn in a child, call the emergency services.
  5. 15
    To relieve pain, an employee may decide on their own to give the casualty a painkiller from the first aid kit. True or false?
    Answer: False. You do not know about the casualty's contraindications and allergies, and the medicine may mask the picture for the doctors. Do not give medicines on your own initiative. You can help a person take their own prescribed medication (for example, an inhaler) or give a medicine on the dispatcher's instructions.
  6. 16
    A colleague has fallen off a stepladder and complains of severe neck pain. What should you do? Choose one answer
    Answer: a. After a fall from height with neck or back pain, a spinal injury is possible, and unnecessary movement can make it worse. The casualty is not moved if they are in no danger where they are; reassure them and monitor their breathing until help arrives. The exception is if the person is unconscious and not breathing normally: then start CPR.
Your result

· Pass mark is 80%. Correct answers and explanations are shown below. A mistake in a critical question fails the test regardless of the score.

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Use the test as a starting point and align answers with your standards and local regulations.

Answer key · First Aid Test for Employees: Basic Actions

  1. a → d → b → c
  2. b, c, d
  3. b
  4. False
  5. c
  6. c
  7. b
  8. a
  9. a, b, c
  10. False
  11. d
  12. d
  13. b
  14. b
  15. False
  16. a

jeCheck · https://jecheck.io/en/templates/tests/first-aid-basics

Frequently asked questions

No. The test checks whether an employee knows the sequence of actions, but compression skills, using an AED and techniques for choking can only be practised in a hands-on session with an instructor. The test also does not replace the mandatory training required by the rules in your country.

On the current international guidelines of the European Resuscitation Council (ERC) and the American Heart Association (AHA) for lay rescuers. If your country or organisation uses its own algorithms, adjust the questions accordingly.

All employees who work with guests, customers and colleagues, especially shift supervisors and those responsible for the first aid kit. Run it after hands-on training and then every six months so the knowledge is not forgotten.

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