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Checklists and audits How the audit score is calculated · The "In points" method …worth as many points as set in the Weight in points field. Score = sum of weights of "Yes" items ÷ sum of weights of "Yes" and "No" items × 100%. Example: four questions weighted 1, 1, 1 and 5. The item weighted 5 is a… Checklists and audits How the audit score is calculated · Score by section Each section's score uses the same formula, but only for that section's questions. It appears in the report's Score by section block. Checklists and audits Checklists and audits: how it works · Frequently asked questions › How does an audit result become a percentage? …or "No" — or the share of points earned if the checklist is scored in points. Details are in How the audit score is calculated. Checklists and audits Checklists and audits: how it works · What a checklist is made of …om", "Kitchen", "Storage". The report calculates a separate score for each section. - Questions — audit items. The question type is Yes / No (scored) or Text field (free-form answer, not scored). - Question weight — how… Checklists and audits How to set up report mailing lists · The "Send the report if the result is below" field …he employees on this list get the email only when the audit score is strictly below that value. For example, with 80 the email goes out for an audit scoring 79.5%, but not for one scoring 80% or 95%. 0 or empty means ema… Checklists and audits How to create a checklist · Frequently asked questions › Why didn't changing the weight affect the score? Why didn't changing the weight affect the score? Most likely the checklist's scoring method is In percent — with it, all items weigh the same. Switch the method to In points in Settings. Mystery shopper What the mystery shopper sees via the link · Frequently asked questions › Does the shopper see the score and the decision? Does the shopper see the score and the decision? After submitting, the shopper sees “Thank you! Form submitted”. If the form is accepted or rejected, the link shows “Form accepted” or “Form rejected”. The shopper doesn't… Testing Employee testing — overview · How it works …stion types grouped into blocks; settings for time, passing score, attempts and what the employee sees after the test. While a test is a Draft, you can't assign it — Publish it first. 2. Assignment. Who (the whole compan… Testing Test results, PDF and retakes · Frequently asked questions › Why did an employee score above the passing score but still fail? Why did an employee score above the passing score but still fail? They made a mistake in a question marked as Critical. The attempt breakdown states this separately: “Mistake in a critical question — the test is not pass… Analytics and reports Analytics: sections, filters and overview · What's counted - Only completed audits, by audit date. - An audit result is always a percentage from 0 to 100, including for points-based checklists. See How the audit result is calculated. - A violation is a “No” answer to a question.… Testing How to create a test for employees · Main test settings …. - Shuffle questions and Shuffle answer options. - Passing score as a percentage. - Limit attempts and Pause between attempts (in hours). - What the employee sees after the test — Show nothing, Score only, Score and mis… Testing Test results, PDF and retakes · Where to find results …r tabs: - Overview — number of attempts, pass rate, average score, median time, how many attempts await review and how many have low trust; score distribution, results by block and by location. - Attempts — all attempts…